# Getting a Refund Source: https://support.exposure.co/en/articles/2350128-getting-a-refund/ If you’re unhappy with the Exposure service for any reason, while we’d be sorry to hear it, we completely understand. If you downgrade from a paid account for any reason, you’re entitled to a **refund in full** within **the first 30 days** of service. Refunds typically take around 2 - 7 days depending on your bank and location.  If you’ve decided to cancel your account entirely, please downgrade to free first, then contact us here: [support@exposure.co]() * * * ## Need help? Use the [Exposure contact form]().