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Getting a Refund

If you’re unhappy with the Exposure service for any reason

Luke Beard avatar
Written by Luke Beard
Updated over 6 years ago

If you’re unhappy with the Exposure service for any reason, while we’d be sorry to hear it, we completely understand.

If you downgrade from a paid account, you’re entitled to a refund in full within the first 30 days of service. Yearly plans receive a prorated refund for the unused portion of your service (e.g. if you subscribe in March and downgrade in June, you'll get about 75% of your money back.) You can downgrade to a free account anytime right over here.

Refunds typically take around 2 - 7 days depending on your bank and location. 

If you’ve decided to cancel your account entirely, please downgrade to free first, then contact us here: [email protected]

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